Privacy Policy

Privacy Policy

Last updated: [Add Date]

ISSoft (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website https://issoft.com.au and our ERP software and services (the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Business name

  • Billing and contact details

Account & Business Data

  • Login credentials

  • ERP system data entered by you (e.g. customers, invoices, inventory, HR data)

Technical Information

  • IP address

  • Browser type

  • Device information

  • Usage data and logs


2. How We Use Your Information

We use your information to:

  • Provide and operate our ERP Services

  • Create and manage user accounts

  • Process payments and subscriptions

  • Improve system performance and user experience

  • Communicate updates, support messages, and service notices

  • Comply with legal obligations


3. Data Ownership

You retain full ownership of all business data entered into the ISSoft ERP system.

We do not sell, rent, or trade your data to third parties.


4. Data Storage and Security

We take reasonable technical and organisational measures to protect your data, including:

  • Secure servers

  • Access controls

  • Encrypted connections

  • Regular system monitoring

However, no system is 100% secure, and we cannot guarantee absolute security.


5. Sharing of Information

We may share information only:

  • With trusted service providers (e.g. hosting, payment processing)

  • Where required by law or regulatory authorities

  • To protect our legal rights or prevent fraud

All third parties are required to handle data securely.


6. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyse traffic and usage patterns

  • Enhance user experience

You can control cookies through your browser settings.


7. Access, Correction, and Deletion

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate data

  • Request deletion of your account or personal data (subject to legal requirements)

Requests can be made by contacting us using the details below.


8. Data Retention

We retain personal information only as long as necessary to:

  • Provide Services

  • Meet legal and regulatory requirements

  • Resolve disputes


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Continued use of our Services indicates acceptance of the updated policy.


11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

ISSoft
Website: https://issoft.com.au
Email: info@issoft.com.au


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